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- Support Overview
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- System Requirements
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System Requirements

iPass RoamServer™ Software Requirements
The iPass RoamServer™ software requires installation on a Windows or UNIX platform. Firewalls or authentication servers can run on this platform concurrently.

iPassConnect™ Mobility Manager Requirements
iPassConnect™ is installed on the notebooks or handheld devices of mobile users.

iPass RoamServer™ Software Requirements
The iPass RoamServer software requires installation on a Windows or UNIX platform. Firewalls or authentication servers can run on this platform concurrently. Basic platform requirements include:

  • Connectivity to an authentication server
  • Accounting server (optional)
  • Internet-accessible server

Installation on a Windows Server

System Requirements

  • Pentium II processor or higher
  • 110 MB temporary disk space
  • 70 MB permanent disk space
  • 20 MB memory for running the service
  • Server must have a static IP address (no DHCP)
  • If the server is behind a firewall, an accessible NAT IP address
  • Installer must have administrative privileges on the machine

Additional Requirements

  • Connectivity to an authentication database
  • Connectivity to an accounting server to allow accounting logs to be written to an alternate location (optional)
  • The TCP/IP protocol is required to support the SSL-encrypted connection from the iPass Transaction Centers

Available Platforms

  • iPass RoamServer 5.05 software has been successfully tested on the following Microsoft Windows platforms:
    • Windows 2003
    • Windows 2000 Server Service Pack 2
    • Windows NT 4.0 Service Pack 6

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Installation on a UNIX Server

System Requirements

  • 110 MB temporary disk space
  • 70 MB permanent disk space
  • Root access is required for installation
  • Server must have a static IP address (no DHCP)
  • If installed behind a firewall, an accessible NAT IP address
  • Installer must have administrative permissions on the machine
  • Solaris users need the Solaris SPARC OS Patches required for the Java 2 Standard Edition (J2SE) 1.4 from http://java.sun.com/j2se/1.4/download.html. (If the web page has moved, go to http://java.sun.com/ to find the download page.)
  • A Linux host needs at least 20 threads of 30 MB each and 600 MB swap space

Additional Requirements

  • Connectivity to an authentication database
  • The TCP/IP protocol is required to support the SSL-encrypted connection from the iPass Transaction Centers
  • If placed behind a firewall, the firewall must not block inbound connections to TCP port 577, or any other agreed-upon port. The firewall must not block outbound connections to the iPass Transaction Centers.
  • Connectivity to an accounting server to allow accounting logs to be written to an alternate location (optional)

Available Platforms

  • iPass RoamServer 5 software has been successfully tested on the following UNIX platforms:
    • Solaris 9, 8 and 7 (SPARC architecture processor)
    • RedHat 7.3 (Kernel 2.4.18) with the Server Package.
    • RedHat 6.2 (Kernel 2.4.14) and 6.1 (Kernel 2.2.12) with the Workstation Package or Developer's Package installed.

Note: RedHat Linux 8.0, 9.0 and higher haven't been tested or certified by the iPass quality assurance team yet. However, there are no known issues with these versions at this time.

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iPassConnect Mobility Manager Requirements
iPassConnect is installed on end users' notebook PCs and handheld devices. iPass provides several client device options. The system requirements for each are listed below.

Microsoft Windows Vista, XP and 2000

To support iPassConnect 3.60 for Windows, your notebook PC must meet these minimum requirements:

System Requirements

  • Pentium III processor (or equivalent AMD processor)
  • 256 MB RAM
  • 100MB free disk space
  • TCP/IP protocol
  • 16-bit color mode
  • One or more connectivity devices installed, depending on your connection type:
    • A supported WLAN adapter for a WLAN connection. (any NDIS v5.1 compliant 802.11b or 802.11g Wi-Fi device)
    • A supported Mobile Broadband PC Card Adapter for a Mobile Broadband connection. (A complete list of supported Mobile Broadband PC Card Adapter can be found in the Mobile Data Configuration Guide, available from the iPass Portal.)
    • Ethernet adapter for wired broadband connections
    • GSM modem or data card for GSM connections
    • ISDN terminal adapter for ISDN connections
    • PHS phone or data card for PHS connections
    • 56K v90/92 modem for dial-up connections

Operating System Requirements

  • Windows Vista (32-bit Business, Enterprise and Ultimate)
  • Windows XP Home or Professional Edition (SP 1 or SP 2)
  • Windows 2000 (SP 4 or later)

Additional Requirements

  • Microsoft Internet Explorer version 6.0 SP 1 or later
  • iPass also recommends that you install all critical Windows updates (and preferably all Microsoft-recommended updates) for your operating system.

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Mac OS X 10.4 (Tiger) or 10.5 (Leopard)

To support iPassConnect 2.39 for Mac OS X, your laptop must meet these minimum requirements:

  • Mac OS X 10.4 (Tiger) or 10.5 (Leopard)
  • 20 MB free disk space for installer
  • 5 MB free disk space for installed application
  • 128 MB RAM (256 Meg recommended)
  • BSD subsystem must be installed
  • One or more connectivity devices installed, depending on your intended connection type:
    • 802.11b wireless adapter for wireless broadband connections
    • Ethernet adapter for wired broadband connections
    • ISDN terminal adapter for ISDN connections
    • PHS phone or data card for PHS connections
    • Modem for dial-up connections

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Symbian on Nokia Smart Phones

To support iPassConnect 1.0 for Symbian on Nokia Communicator devices, your handheld must meet these minimum requirements:

  • Nokia 9500/9300i Communicator device
  • Symbian v7.0s series 80 user interface
  • iPass strongly recommends that you install critical Symbian updates, and preferably all Symbian-recommended updates, for your operating system.

To support iPassConnect 1.5 for Symbian on Nokia Eseries devices, your handheld must meet these minimum requirements:

  • Nokia Eseries device (E61, E60, E70, and N80)
  • Symbian v9.1 series 60 user interface
  • iPass strongly recommends that you install critical Symbian updates, and preferably all Symbian-recommended updates, for your operating system

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Windows Mobile 6

  • Windows Mobile 6 Professional Edition
  • Windows Mobile 6 Standard Edition
  • A supported WLAN adapter for a WLAN connection. (any NDIS v5.1 compliant 802.11b or 802.11g Wi-Fi device)
  • No PC system requirements as the only installation option is to install directly on the device. (no ActiveSync installer available)

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Windows Mobile 5

To support iPassConnect 3.1 for Windows Mobile 5, your PDA must meet these minimum requirements:

  • Windows Mobile 5 operating system
  • ActiveSync 4.0 or above
  • Microsoft .NET compact framework 2.0 on both the mobile device and the host PC
  • At least one connectivity device, depending on your connection type:
    • An 802.11b wireless card for a wireless broadband connection
    • GSM phone or data card for GSM connections
    • ISDN terminal adapter for an ISDN connection
    • PHS phone or data card for PHS connections
    • 56K v90/92 modem for dial-up connections

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Windows Mobile 2003

System Requirements

  • Windows Mobile 2003 operating system (second edition also supported)
  • Microsoft ActiveSync version 3.7 or later on the host computer (version 3.8 or later recommended)
  • Microsoft .NET framework 1.1 on the host computer
  • Microsoft .NET compact framework 1.0 SP 3
  • ARM v4 processor series
  • At least one connectivity device, depending on your connection type:
    • An 802.11b wireless card for a wireless broadband connection
    • GSM phone or data card for GSM connections
    • PHS phone or data card for PHS connections
    • Modem for dial-up connections

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Windows PocketPC

To support iPassConnect 2.35 for Windows PocketPC, your PDA must meet these minimum requirements:

  • Pocket PC 2003 or 2002 operating system
  • At least 1.5 MB free disk space
  • At least one connectivity device, depending on your connection type:
    • An 802.11b wireless card for a wireless broadband connection
    • An Ethernet card for a wired broadband connection
    • A properly installed and configured modem

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